ION

The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :

A subscriber can renew broadband account by clicking on the renew now button on the home screen, the renewal date will effect from the date of renewal after adjusting the balance amount. Payment can be done through credit / debit card, wallet, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment or using a POS machine.

Advance Renew broadband account :

A subscriber can advance renew broadband account by clicking on the advance renew now button on the home screen. In this case the renewal date would not changed. Payment can be done through credit / debit card, wallet, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment or using a POS machine

Upgrade existing broadband package :

A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Put in a payment pickup request :

Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :

Subscriber can launch a complaint through the app.

Rate an engineer:

Now as a customer you can rate the services delivered by our visiting engineer

Get notifications :

All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

离子应用程序是完全属于我们的用户。它可以用来为Android OS 2.3及更高版本。使用此应用程序的现有ION用户将能够：

更新宽带帐号：

订户可以通过点击主屏幕上的立即续约按钮续约宽带帐号，更新日期将调整余额后，由续期日起生效。付款可以通过信用卡/借记卡，钱包，网上银行来完成，也可以放在支付取件请求对集合团队作出现金或支票付款或使用一台POS机。

提前续约宽带帐号：

订户可以通过点击提前续约，现在在主屏幕上的按钮提前续约宽带帐号。在这种情况下，更新日期不会改变。付款可以通过信用卡/借记卡，钱包，网上银行来完成，也可以放在支付取件请求对集合团队作出现金或支票付款或使用POS机

升级现有宽带套餐：

订户可以通过点击主屏幕上的升级包升级按钮，现有的宽带套餐。下列选项可用

摆在付款取件请求：

用户可以把与该公司支付取件请求。日期和时间可以通过选项进行选择和相同的被捕获并送至收集队以采取进一步行动。

登记投诉：

用户可以通过该应用程序推出一个投诉。

评价工程师：

现在，作为一个客户你可以给我们参观的工程师提供的服务

得到通知 ：

有关更新提醒，皮卡请求状态，投诉状况和增值服务的所有通知将应用程序的通知选项卡下可见。